Becoming Angry and Nasty too

A few days ago, I was unable to update my credit card number in my United Airlines Mileage Plus account. An older number appeared on the screen when I booked my flight, but there was no obvious way to get into my account online to bring it up to date. There followed a considerable search … Continue reading Becoming Angry and Nasty too

Here’s to the Ladies Who Lunch

Many years ago I was too intimidated to walk into a high end NYC department store such as Berdorf Goodman. My mother favored Saks Fifth Ave when we made our annual visit to NYC. Particularly their pocketbook sales. My guess now is that Berdorf's intimidated her too. The somewhat haughty "May I help you?" used … Continue reading Here’s to the Ladies Who Lunch